Shipping policy
U.S. Domestic Shipping
Orders placed after 12:00pm EST Monday-Friday will be fulfilled and shipped the NEXT DAY.
International Shipping
We are happy to accommodate customers outside of the US! However, note that international orders may be subject to additional duties, taxes, or customs fees. The buyer will be held responsible for any additional duties, taxes, or customs fees required. Lithos Pickleball is not responsible for any country restriction, duty tax, or any other fees collected.
Tracking
Upon shipment, you will receive an email notification including a tracking number. This number allows you to monitor the progress of your package through the carrier's website or via the provided tracking link.
Shipping Delays
While we strive for timely deliveries, external factors such as weather conditions, natural disasters, and operational challenges can lead to shipping delays. Your understanding in such cases is greatly appreciated.
Order Tracking and Support
Should you have any inquiries about your order's shipping status, tracking information, or delivery, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you with the information you need.